Sales Blitz Script to Gatekeeper

Hello, _____ this is ___ with _____. I’d like to ask for your help. I just need 15 seconds to ask you a few quick questions. What brand of copier do you have?

{Don’t pause anywhere in this paragraph. If they say they don’t have time, then counter with “How about just 3 questions?”, and if they say OK, then ask the Brand, Age, and if they are planning to get a new copier, printer, or Fax in the next 6 months, and then cheat and ask them how their copier is doing. If they don’t know what kind of copier they have, you can try prompting them “Can you see it from where you are”, or “Might it be a Ricoh, Savin, Panasonic, Kyocera?”. Or, just skip ahead}

About how old are your copiers? {if they say they don’t know, prompt them: “Do you think it is older then 3 years? 4 years? 5 years?”. If they say it is leased, see if they know how much longer they have to go on the lease}

How are they working for you? {Let them talk, and see if there is any pain to be found}

Are you looking at or planning to get a new copier, printer, or fax in the next 6 months?

How do you print color? {prompt them, if necessary, with “Do you use Inkjet Printers, Color Lasers, your copier, or do you use an outside service?”. If they say Inkjet or Outsource, ask them “Do you think you print more then 150 or 200 pages of color in a month?”}

How many laser printers do you have?

Have you gotten a new printer, copier, or fax in the last 6 months?

{if it looks like this will be a lead, as about the DM: “Would <name from the record> be the person to talk with about copiers or printers?”, and try to find out who the person in charge of those decisions is. Update the DM name, title, and salutation.}

Great, thanks. Just to prove to my boss that I spoke with you, can I have just your first name? Thank you for your time. Have a good day.

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Sample Cold Call Approach 1 - Talking with the Decision-Maker

Hello Mr/Ms___, my name is and I am calling on behalf of _________. We specialize in developing new document imaging and management solutions, while significantly reducing costs!

The reason for my call is to let you know that we can provide a solution that will replace your existing, and at times, troublesome equipment, with the newest technologies. and bring about significant benefits and do so for less money than you are currently spending. Mr/Ms_______, may I ask you 4 quick questions to determine if we have anything of value to offer you?
1.
How may laser printers does your company currently have?
2. What about copiers?
3. Do you know how old they are?
4. If you were to rate the performance of your copiers and your current supplier on a scale from 1-10 (10 being excellent) how would you rate them?

Mr/Ms_______, I do realize that most Senior Executives like yourself are too busy running their business to take the time to investigate the true cost of using old technology. I'm not even sure if I have quite enough information to be certain that I can help you in all the ways that I've described. However, I do believe that it would be well worth 20 minutes of your time to explore the opportunity.

Your account representative is available on (DAY} or (DAY}, which would be better for you? And would you prefer (TIME) or (TIME)?

Thanks, _______, your representative from ___________will see you on (DAY) at (TIME)! Thank you for your time!

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Sample Cold Call Approach 2 - Talking with the Decision-Maker

Hello, I’d like speak to the person who handles your copying equipment, would that be ___?

My name is ___ with ____________
We’ve been serving the ____________ area for __ years now and we’ve got some great new copier technology you really need to take a look at!  Let me just ask you a question (NAME) – Do you expect to upgrade or make any changes to your copying equipment within the next 90 days

(if NO)  How soon do you expect to begin looking at your copier options?
  (if within 4-9 months)  What BRAND of copier(s) do you have? 

(if not changing within 90 days, but within 4-9 months they are truly interested in making a change, not just saying “call me back” – get the BRAND of the copier(s) and terminate as an FYI.  If beyond 9 months, or they just want a call back later to check in, terminate as Not Interested with a Pending status, set a recall date for the appropriate time, and MOVE ON!)


(If YES within 90 days) ____, how many copiers are you currently using?  What brand and how old are they?  On a scale of 1-10, how satisfied are you with their performance? Have you had any breakdowns recently?

____, Intelligent machines of the future are here, now!  With clearly marked control panels and high-definition screens for messages and prompts, these machines are simple to operateMany even come equipped with artificial intelligence features that automatically adjusts itself for variations in copy quality.

____, what I would like to do, is have a representative of _____________ come out to meet you, and show you which machines will work best for your company.  Would (DAY) or (DAY) be better for you, at (TIME) or (TIME)?

 Let me verify your address and what would be the nearest cross street?  Now I just need your fax number, email, web-site address, and your title.

___ thank you for your time today, one of our representatives will be at your office to meet with you on (DAY) at (TIME).

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Cold Call Approach 3 - Talking with the Decision-Maker


Hello, I’d like to speak with the person in charge of your copiers and printers, would that be ____________?

My name is ____________________, with __________________________,. I’m calling to offer you a no cost, no obligation analysis on your current copying and printing costs.

We have some new cost-saving solutions to help you reduce your dependency on copiers and printers, and to protect your paper records in the event of a fire or other disaster. We just need about 15 minutes of your time to do the free analysis.

_________________, do you know the last time you had an analysis performed on your copiers and printers?
the analysis is free, and we’ll provide you with some cost-saving solutions that I’m sure you’ll find very informative and well worth your time. Is (DAY) or (DAY) better for you? Morning or afternoon?

We’ll send you an email to confirm the appointment and provide additional information – what is your email address?
Let me just confirm your street address – (double check it)

Prospecting Sales Track – NETWORK SERVICES

Hello, may I speak with (Contact)? (Contact) is the person who handles your Network Infrastructure and Security, correct?

Hello, my name is _________ with _____. I am following up on information that we sent you recently offering a no cost, no obligation analysis of your current network security and infrastructure vulnerabilities. Were you able to review the information?

 __________ is locally owned and managed and we pride ourselves in providing businesses with an exciting range of services and technology for the last 30 years.

When was the last time you had an audit or analysis performed on your Network?

The analysis is free, and we'll provide you with a vulnerability report and some cost saving solutions that I'm sure you'll find very informative and well worth your time. --- is (DAY) or (DAY) better for you? _______ (Time) or (Time)? _______


We'll send you an email to confirm the appointment and provide additional information -what is your email address?

1. How many servers do you currently have?
2. How many workstations do you currently have?
3. How old are they?
4. What Operating System do you use?
5. On a scale of 1 -10, how satisfied are you with them?

Let me just confirm your street address -(double check it)
Thank you ______, our representative (Name) will look forward to meeting with you on (Day, Date, at Time).